Mt. Greylock Campsite Park (formerly Hidden Valley Camground) in Mt Greylock (Lanesborough), MA

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Greetings from Mt. Greylock Campsite Park: Reservation/Coronavirus Update

COVID-19 UPDATE AS OF JUNE 12, 2020

Mt. Greylock Campsite Park is pleased to announce that we will be ready to welcome tent campers beginning Friday, June 12, 2020, by reservation only. We will be compliant with all requirements given by the Commonwealth of Massachusetts Office of Energy and Environmental Affairs and the Center for Disease Control. Guests will be given COVID-19 policies and procedures, regarding the use of social distancing, face mask requirements and bathhouse and pool sanitation and occupancy, at arrival.

In addition, bathhouses and the playground will open Friday, June 12th. The pool will open July 1st. The Laundry Center is available by appointment only. The Welcome Center and Activity Center will remain closed. Items in the campground store including firewood, ice and other essentials are available for curbside pick-up or delivery to the campsite. Guest check-in will continue to be done at a distance. No visitors to campsites will be permitted. All tent campsites are by reservation only.

COVID-19 UPDATE AS OF MAY 18, 2020

IS MT. GREYLOCK CAMPSITE PARK OPEN NOW FOR LEISURE/RECREATIONAL CAMPING?
As of today, May 18, 2020, the Governor of Massachusetts has set the date for campgrounds in Massachusetts to open for leisure/recreational on Monday, May 25th. Our ability to move forward as a State to a new normal and ultimately open all the facilities on our campground depends on how we all behave and how seriously we all continue to take the threat of the spread of COVID-19. We are looking forward to the camping season as much as you are. Our main concern is always to ensure the safety and well-being of everyone.

WHO CAN CAMP WITH US BEGINNING MAY 25TH?
* Single household groups in self-contained units may camp with us. There can be no more than 6 family members and/or self-quarantined group members on a campsite. Families or self-quarantined groups "camping together" on adjacent campsites must maintain social distancing at all times. Activities between or among more than one campsite group are not permitted.
* There will be no tent camping until further notice because the bathhouses will be closed as per the Governor's Task Force COVID-19 requirements. We hope to be able to welcome tent campers in a future Opening Phase.

AS WE OPEN, OUR WELCOME CENTER WILL BE CLOSED.
* Campers will be checked in remotely. The details of that process will be included in the confirmation emails that overnight guests receive following reserving their campsite on our campground.
* The Camper Assistance Line 413-447-3775 is available 24/7. Guests with security or utility concerns or who would like purchase wood, ice or other necessities from the campground store should use the Camper Assistance Line to get assistance.

WILL THERE BE SPECIFIC RESTRICTION ON CAMPERS COMING FROM STATES OTHER THAN MASSACHUSETTS?
All travelers to Massachusetts are urged to self-quarantine for 14 days. This means that all food and necessary supplies must be brought to the campground to avoid trips to the grocery store, hardware stores and gas stations.

WHAT IS EXPECTED OF REGISTERED GUESTS?
Stay at least six feet from others at all times. This might make some open areas, trails, and paths better to use. Do not go into a crowded area.
* Groups are limited to no more than 6 people.
* Do not gather with others outside of your single household group.
* Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
* As of 5/6, Governor Baker has advised that masks must be worn while in public when social distancing is not possible.

WILL ANY OF THE CAMPGROUND FACILITIES BE OPEN?
The Activity Center, playground, Picnic Grove, pool and both bathhouses will be closed until further notice. The Laundry Center will be open by appointment only. Weekend family activities and Music in the Field events held on the campground are suspended until further notice.

WHAT ACTIVITIES CAN WE DO IN THE AREA?
Our catch and release fishing pond will be open. Guests must bring their own fishing poles and bait. This is a great time to reconnect with the outdoors and enjoy a walk along our campground roads and wooded paths or perhaps explore the nearby Mount Greylock Reservation, Pittsfield State Park or Balanced Rock State Park, which provide great mountain biking (Pittsfield State Park) and hiking for the outdoor enthusiast. Bring your bicycles to ride the Ashuwillticook Rail Trail that is less than ten minutes from the campground. Directions are available on campersApp.

WHERE CAN WE GET FOOD AND OTHER ESSENTIAL SERVICES?
Most grocery stores are still open, and many local restaurants are open for takeout.
Directions to local emergency and non-emergency services such as hospitals, urgent care centers, restaurants, grocery stores, gas stations, liquor stores, RV repair, and attractions are available on camperApp or by calling the Campers Assistance Line.

ARE VISITORS PERMITTED?
For the health and safety of our guests and team members, visitors are not permitted until further notice.

WHAT IF I HAVE TO CANCEL MY OVERNIGHT RESERVATION?
We understand that you may need to change your travel plans. Let us first encourage you to change your date if at all possible. As a small, family owned and operated business, we would love the opportunity to host you later this season or next. We are happy to make date adjustments at no charge or issue a credit voucher. If that is not possible, we will refund your camping fee. Our goal has always been to provide you with the finest services and amenities for a truly memorable camping experience.

WHAT IF SOMEONE AT MT. GREYLOCK CAMPSITE PARK IS DIAGNOSED WITH THE VIRUS?
If we are made aware of a diagnosis and someone in the park has tested positive, we would notify our local board of health and follow their direction. Anyone with symptoms of the Covid-19 virus should follow CDC guidelines, contact their health care provider and self-quarantine for at least 14 days.

WHAT ARE YOU DOING TO MAINTAIN CLEAN AND SANITIZED FACILITIES?
We will be working diligently to ensure the safest and most sanitary environment for our guests.
* We use Mark 11 Hospital grade sanitizer for all surfaces with color coded rags to prevent cross contamination.
* We use Germicidal bleach on all toilet fixture
* Each building has its own set of cleaning tools to prevent any cross contamination.
* The CDC also offers personal safety practices that every guest in the park can take upon themselves to stay safe:

https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fabout%2Fprevention-treatment.html

IS THE DRINKING WATER SAFE?
The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection should remove or inactivate the virus that causes COVID-19.

Update April 30, 2020

As you are probably already aware, Governor Baker has announced that the Stay at Home Executive Order has been extended from May 4 to May 18, 2020. During that time, our campground can still provide services for the COVID-19 Essential Workforce, full time RVer's with no where else to go and military personnel transitioning from one base assignment to another. We are not permitted to host leisure/recreational campers during this time. If you had a reservation between May 4th and May 18th, we have cancelled your reservation and sent you an email giving you a credit forward or refund option. Campers have until May 2nd to let us know what option they want or we will issue a credit voucher for the total amount paid that can be used or transferred to family and friends, any time during the 2020 or 2021 seasons.

We are as disappointed as you are about this most recent development. We have been working every day getting our campground ready for the 2020 season. Please call us at 413-447-9419 with any questions. We hope it won't be long before we can welcome you! Stay tuned..as always...as we know more, we will share it with you.

Update April 4, 2020
As we promised, we are sharing the clarification we asked for....it is lengthy but makes clear the role of campgrounds at this time. We have cancelled and refunded all the reservations made with us through May 4th, the Governor's current "Stay at Home" date. We are allowed to accommodate members of "the COVID-19 Essential Workforce, other workers responding to the COVID-19 public health emergency, and vulnerable populations." Propane tank filling is allowed for anyone and continues by appointment - (413) 447-9419. Stay tuned..as we know more, we will share it with you.

Update March 23, 2020

Yesterday, Governor Baker announced that all non-essential businesses and services must close as of today at noon in order to reduce the spread of the Coronavirus. The list of essential services that can remain open are in his Executive Order. Hotels are listed, however, other States have not only listed hotels, but have also included "places of accommodation". We, along with our colleagues at the Massachusetts Campground Owners Association and the National Association of RV Parks and Campgrounds, are asking for clarification about whether campgrounds fall into the hotel category or whether our state needs to include the language "or places of accommodation" to ensure that campgrounds could move forward and be permitted to open and operate this season.

What does that mean if you are thinking about making a reservation for the 2020 season?

By now, you just might need to plan some family recreation in the out-of doors! We are taking reservations online or by telephone at 413-447-9419. You will be asked for a credit card to pay for your site in full. During this pandemic, if you need to cancel your reservation, you will receive a credit voucher for the entire fee paid that can be used anytime during our 2020 or 2021 seasons.

What does this all mean to you if you have a reservation with us this season:

If you have a fully paid reservation: You should have received an email from us confirming your reservation. During this pandemic, if you wish to cancel your reservation, you will receive a credit voucher for the entire fee paid that can be used during our 2020 or 2021 seasons.

If you have a partially paid reservation (i.e. you paid a 25% deposit that was requested November 15-March 1): On March 20th, we sent you an email requesting that any balances due be paid before March 31st in order to secure your reservation. If you responded to the email and gave us permission to charge your credit card on file, you now have a fully paid reservation (see above). If you did not respond, you still have a reservation with us and we will not be asking for any additional payments until we know for sure that we can open and when. During this pandemic, if you wish to cancel your reservation, you will receive a credit voucher for the entire fee you paid that can be used during our 2020 or 2021 season.

What is the worst case scenario?
If we are told by the authorities that we cannot open this year, all guests will receive a credit voucher for the entire fee paid for use in our 2021 or 2022 seasons.

Here is our plan, pending additional government action:

We are opening on May 4th for Overnight Guests and May 8, 2020 for Seasonal Guests. As park owners and managers, we will implement Coronavirus best practices as outlined by the CDC including hourly bathroom sanitation and remote check-in. If we open, here are the changes we have been advised to make at this point:

* Campers will be asked to follow the CDC Coronavirus Guidelines, including practicing social distancing. Guests will be asked to primarily stay in their camper or on their campsite when in the campground or out at the various outdoor recreational sites during your stay with us,

* Common areas including the Picnic Grove, Recreation Hall and playground may be closed in order to discourage the gathering of groups. Our Music Series in the Field may be postponed until further notice.

* Visitors to the campground will not be permitted.

Over the next few weeks, we will keep you up-to-date as we move through this pandemic. Check back at this website for any new information. Also, please feel free to contact us with any questions or concerns at 413-447-9419.

We hope to see you all soon. All the best to you and your families!

Pat and Gordon Hubbard
Your Hosts